Dynamics 365 Solutions by F1 Group – Lincoln’s Local Experts
Smarter Systems, Better Business
Unlock the full potential of your organisation with Microsoft Dynamics 365. At F1 Group, we help businesses in Lincoln and across the UK streamline processes, improve customer experience, and drive growth using industry-leading Microsoft technology.
Whether you’re new to Dynamics 365 or looking to optimise an existing system, we offer expert consultancy, implementation, and ongoing support — backed by our trusted team of local specialists and powered by our dedicated CRM division, DynamicsHub.
Local Knowledge, National Reach
Based in Lincolnshire, we understand the needs of UK businesses and provide scalable solutions that grow with you.
End-to-End Support
From planning to post-launch, we guide you through every stage of your Dynamics journey — including training and optimisation.
Tailored Industry Solutions
Whether you’re in professional services, education, healthcare, or retail — we configure Dynamics 365 to meet your industry needs.
Certified Microsoft Experts
Our team are Microsoft-certified professionals with hands-on experience across the full Dynamics 365 stack.
Direct Access to DynamicsHub
For larger or more specialised implementations, we connect you with our expert CRM division, ensuring seamless service and future-proof solutions.
Microsoft-Certified Specialists
Our team is highly trained and experienced in all aspects of Dynamics 365, ensuring best-in-class solutions
Our Superior Service
At F1 Group, we pride ourselves on delivering a first-class service that goes beyond just software implementation. Our Dynamics 365 experts in Lincoln take the time to understand your business inside and out, ensuring that every solution we provide is tailored to your specific needs.
We follow a customer-first approach, offering proactive guidance, hands-on support, and strategic insights to help you get the most out of Dynamics 365. Whether you’re looking for seamless deployment, custom integrations, or ongoing system optimisation, our team is committed to delivering results with efficiency, reliability, and professionalism.
From initial consultation to long-term support, we’re with you every step of the way—helping your business operate smarter, work faster, and grow stronger.
Our Most Popular Solutions
CRM (Sales & Customer Service)
Streamline sales pipelines, manage leads, improve support response times.
HR with Hubdrive
Digitise employee records, streamline recruitment, track leave, and onboarding.
Customer Voice
Capture real-time feedback and transform it into insights.
Email & Data Archiving
Save on Dataverse costs while keeping emails securely stored in M365.
FaceClock System
Modern time-tracking via facial recognition integrated with Dynamics HR.
How do we Metamorphose your organisation for the modern age?
This non-technical 3-minute video explains the issues and how we help.
How do we transform businesses for the modern age?
This non-technical 3-minute video explains the issues and how we help.
Why trust F1Group with your business improvement process?
Top Online Transformation Experts
Speak to an expert today
We are straightforward, and our team will tell you how we can help you with a free, no-obligation consultation by a LOCAL specialist. Call Leicester 0116 2167 925 or fill in the form for a Call Back.
Our Steps to Digital Success
Initial Assessment:
We start with a detailed assessment of your existing processes, tech infrastructure, and goals. Understanding your current position is key to planning your digital enhancement journey.
Define Clear Objectives:
Establish specific, measurable targets. Whether it’s increasing efficiency, broadening your presence in the market, or enhancing customer satisfaction, clear goals pave the way for swift progress.
Gap Analysis:
We identify gaps between where you are and where you aim to be. This includes pinpointing inefficiencies, outdated technologies, and bottlenecks that need addressing to meet your focused objectives.
Strategise & Plan:
Craft a tailored strategy that includes cutting-edge IT solutions and innovative methods, aligned with your aims.
Implementation:
Deploy the new technologies and processes, ensuring seamless integration with your existing systems and minimal disruption to your operations.
Monitor & Adjust:
Post-implementation, we regularly check performance against your goals. We use analytics to measure success and make necessary adjustments.
Continuous Training:
We provide ongoing training, ensuring your team is equipped to fully utilise the new tools and processes. A skilled team is essential for long-term success.
Feedback Integration:
Foster a culture of continuous feedback from clients and staff. Using this feedback refines and improves your strategies over time.
Regular Reviews:
Regular evaluations ensure that the solutions remain relevant and effective, particularly crucial in the ever-evolving market landscape.
Iterate & Evolve:
Adopt a philosophy of continual improvement. Update your strategies and solutions based on insights from monitoring, feedback, and reviews, ensuring you stay ahead.
Microsoft Technologies
We often use one or more Microsoft technologies to build solutions.
Microsoft 365 (M365)
Microsoft Sharepoint
Power Automate
Power Apps
Power BI
Microsoft Azure
SQL Azure (Elastic)
Dynamics 365
Dynamics 365 Customer Service
Dynamics 365 Customer Voice
Contact your local specialist today
We are straightforward, and our team will tell you how we can help you with a free, no-obligation consultation by a LOCAL specialist. Call Leicester 0116 2167 925 or fill in the form for a Call Back.
What do our customers think?
I would wholly recommend F1Group
Extra MSA Logo
For over 12 years, they have been our trusted go-to partner for Cloud IT. They have supported our growth strategy by delivering IT Consultancy and Cloud Enablement projects.
We have standardised on the M365 / Azure platform, and they undertook several pieces of work deploying solutions running SharePoint Intranet, Power Apps, Power Automate, Power BI and SQL. They speak plain English, and I would wholly recommend them.
Ross Mendenhall – Operations Director
Going above and beyond
Vametric Logo
Our partnership goes back many years; they have acted as our Technology adviser for almost 20 years.
We have been supported as we have grown and developed into an international concern, including migrating and re-engineering our high bandwidth Client Applications into the Azure cloud platform for some of our geographic region delivery.
We trust them to keep our software solutions running on the Azure Platform; our clients are some of the biggest names globally, including BT, KPMG, British Army and Honda; that’s not something we trust lightly.
The Service has been 24/7, going above and beyond to ensure our systems have exceeded the expected requirements.
Robert Smart – CEO
Responsive, Professional and always there.
Kisimul Logo
They have undertaken several projects with us, worked closely to ensure a smooth migration to M365 and helped us with our cloud enablement journey.
Our projects included dealing with our Azure Identity and Linking our On-premise servers to M365. To perform a cutover migration with our Exchange over 1000 mailboxes on many sites without downtime.
They have worked closely to develop many in-house Applications and complex BI Reporting Dashboards utilising Power Platform.
I find them responsive, professional and always there when you need them.
Steven Hill – IT Project Manager
Relevant Articles
Leicester, Leicestershire LE3 1HR