IT Support Lincoln for Business, Schools or Enterprise.
Professional, consistent & dependable for your business, school or enterprise, IT Support Lincoln.
Since its inception in 1995, F1Group has taken a unique approach to IT Support Lincoln & IT Services:
- We place our customers at the heart of all we do.
- Our wide-ranging skillset enables us to resolve your existing issues comprehensively.
- As a certified and qualified team for all major vendors, we troubleshoot faster.
- With a large technical team, we combine the resources to tackle any problem while maintaining personal relationships with customers.
- Established in 1995, our team is trustworthy and has enhanced DBD/CRB clearance.
- We’re always ready with a constantly staffed support desk
- Our digital transformation service aims to enhance your operations.
- We shun superficial “Response Time” SLAs.
- We measure our success using metrics that are important to you.
While we excel in the standard “bread and butter”, IT support Lincoln, which has been honed over 25 years. We go the extra mile when your IT is stable. We help businesses evolve through Digital Transformation on the Microsoft 365 (M365) cloud.
A leading provider of IT Support Lincoln.
We guarantee to establish complete reliability in your IT systems, rectify your existing issues, assist your team, and ensure we're always just a phone call away.
On-Site IT Support Lincoln
Benefit from quality local IT support for your on-site needs, delivered by a dependable team of technicians who are truly passionate about technology.
Help Desk IT Support Lincoln
Benefit from our Lincoln-based IT Support Help Desk, permanently staffed and equipped with an effective ticketing system and remote dial-in software for prompt problem resolution.
Microsoft Cloud Services Lincoln
Benefit from our comprehensive, personalised Microsoft Cloud Support & Services, encompassing all cloud models on M365 (O365), Azure, or On-premise. We can take full IT management.
Tailored IT Support Lincoln
In IT Support Lincoln, if a standard solution doesn't fit. We can provide customised agreements to support any requirement, in any manner necessary.
Free IT Review for Lincoln Business
A complimentary IT Services Review can assist in identifying potential vulnerabilities and opportunities for your continued business success.
We resolve your issues swiftly due to our extensive qualifications and highest-level certifications from numerous vendors, including industry giants like Microsoft and Cisco.
We believe that ‘response time’ is an ineffectual metric, given its widespread use as a target among many IT companies.
A response to your pressing problem could be an acknowledgement email by a receptionist.
How F1Group fares, with actual metrics that matter to you:
Our metrics include all jobs, both complicated and straightforward and jobs that require 3rd party interaction.
* Business Hours Mon-Friday. ** Business Critical Jobs are reviewed and started by a senior technician in less than 15 Minutes. *** 24×7 cover available.
Target: 90%, Achieved 96%
Every job is customer rated; we target achieving 5/5. If we receive under 4/5, a director is alerted to review.
Target: 80%, Achieved 94%
Jobs are allocated and reviewed by a technical person with relevant skills who starts the job within 2 hours.
Target: 50%, Achieved 61%
Jobs completed within 24 hours. The figure is the mean average of all jobs, good, bad and complicated.
IT Support Lincoln made Simple
We can customise your IT Support to cover all your systems including 3rd party applications. So you team has one point of contact.
- Unlimited Phone Support
- Unlimited Remote Support
- Onsite Support when required
- Director Level Contact
- 24 x 7 Monitoring
- Easy Monthly Payment Options
- Plans to suite most Budgets
- Multi-disciplined team, here as your business grows
Our IT Support Lincoln Guarantee
We’re confident you’ll be impressed with our innovative approach to IT Support Lincoln. We promise to generate substantial benefits across your organisation by leveraging smart IT solutions.
Keith Langridge - Managing Director
Chris Pickles - Chairman & Owner
Speak to an Local Lincoln IT Support Expert Today
We are straightforward and will tell you if and how we can help you with a Free No-Obligation Consultation by a LOCAL IT Business or School Specialist.
Call 01522 508086 or fill in the form below for a Call Back.
Relax, our friendly IT Support team have you covered.
We are a large, highly-skilled, multi-discipline Lincoln IT Support team that looks after all your needs.
We cover everything, but we are not a jack-of-all-trades. To maintain our position as industry leaders, we commit to our internal specialists’ education, training, and retention.
IT Support Services
- Onsite and Helpdesk IT Support
- IT Consultancy and Project Management
- Cyber Secrurity
- Backup and Disaster Recovery
- Hardware (Partners at the high level with multiple vendors)
- Remote Staff Connectivity & VPN
- Network Infrastructure (Routers, Switches, Wifi)
- Core Software & Licencing (Certified Microsoft Experts)
- Structured Cabling
- Connectivity (Internet & Leased Lines)
- Mail Servers and Email Security / Delivery
- Full M365 (O365) Implementation, Migration & Support upto 3000 users
- Full Azure Stack (SAAS, PAAS, IAAS)
- Advanced Azure Identity (Single Sign On, SAML etc)
- Server Hosting (Regional and Cloud)
- Website Hosting
- DNS (Domain Name System)
- Domain Names
- Certification (Single and SAN)
- IP Phone Systems (3CX), Trunking, PBX Breakout
- IP CCTV
- Managed Print
- Business Improvement (Digital Transformation)
- Dynamics 365 CRM / Customer Services (Full Customisation)
- Power APPS
- Power Automate
- Power BI (Business Intelligence)
- Sharepoint
- Teams
- Tradtional Software Development
- Certified Microsoft Training (In House MCT)
- Certified Exam Centre
SCHOOLS: ALL OUR TEAM MEMBERS ARE FULLY DBS (CRB) CHECKED. WE ARE CONNECTED TO THE EMPSN / EMBC NETWORK TO DELIVER ALL CORE SERVICES.
IT Support Lincoln for your Small Business
Our IT Support for small businesses generally supports Microsoft 365 unless you have legacy or high-resource software applications that require on-premise servers or desktop applications. The only caveat is that you need good internet connectivity.
If you do not have good connectivity, we can look at options for a reliable high-speed broadband line or set up appropriate Server technology on your premises.
We have dedicated IT Support plans for small businesses in Lincoln and Lincolnshire.
IT Support Lincoln for your Medium sized Business
IT Support for medium businesses is generally via a Hybrid cloud, connecting your existing on-premises Windows servers to the cloud and having a medium-term strategy of moving your line-of-business applications and services to the cloud, removing the reliance on on-premise servers and capital costs.
We have customised IT Support plans for Medium sized businesses in Lincoln and Lincolnshire.
IT Support Lincoln for your Large Business
IT Support for large businesses. We create a customised support plan just to your requirements. Often our customers have an existing IT Team that requires specific skillset support, project implementation, holiday cover or as part of your broader Disaster Recovery plan ensuring you can leverage required resource in a DR event.
Our customers range from national household names to large local schools and councils. Our remote first approach allows us to support your offices nationwide, whilst being onsite when required. Let us create an IT bespoke Support plan for your Large Business in Lincoln and Lincolnshire.
Speak to an Local Lincoln IT Support Expert Today
We are straightforward and will tell you if and how we can help you with a Free No-Obligation Consultation by a LOCAL IT Business or School Specialist.
Call 01522 508086 or fill in the form below for a Call Back.
Lincoln, Lincolnshire LN6 3TA
IT Support feedback
Accommodating, efficient and patient.
, Teacher,
I just thought I'd let you know how Super F1 has been sorting out two issues I have had this term with my laptop. Your staff have been very accommodating, efficient and patient with me! I seriously think we'd be worse off without you.Reduced our IT spend
, Kisimul Schools Group,
Our long-term relationship with the F1 Group and their introduction of new technologies into our schools has enabled me to reduce our IT spending whilst increasing our availability and network speed. The partnership works, and we are very pleased with the results, and it has far exceeded our expectations.My huge thanks to the team at F1
, Unison,
Just a quick note to pass on my huge thanks to the team at F1; you are so helpful and obliging and able to sort my problem within a flash. Please do pass on my thanks for always being so helpful and obliging; we know there have been a few!Very good Instructor
, Wirtgen,
Attended training here, There was a very good instructor, and all the staff seemed pleasant and helpful.Provide an excellent, friendly and efficient service
, Boston West Academy,
F1 has always provided an excellent, friendly and efficient service. They are 'in touch' with the latest technologies and can advise and support future planning. Nothing is ever an issue – there is always a solution.I am very happy with our core services switchover
, Branston Community Academy,
Thank you very much for all of the help that you provided with our core service switchover. Thanks to your experience, skill and professionalism, the Switchover has gone exceptionally well, and I am very happy with the results.F1Group is a big help.
, Lincoln Christ's Hospital School,
They are a big help and know what they are doing with Enterprise Virtualization and Storage Attached Networks.