IT Support, IT Services and IT Solutions by Experts in Grimsby.
Do you need professional IT Support in Grimsby? We are proud to serve our local businesses, enterprises and schools.
Since 1995, we have been delivering professional IT Support, Services and Solutions in Grimsby by:
- Customer First: We always prioritise the customer in all decisions we make.
Experts In All Areas: Our diverse knowledge of IT ensures we can resolve any issue you may have.
- Experienced Trouble-shooters: Fast problem-solving as we are certified with the world’s most prominent technology vendors, such as Microsoft and Cisco.
- Tailor to Each Customer: We have a large support team; however, we still preserve the personal touch that larger companies lack.
- You can trust us: We have been doing this since 1995, and every team member holds DBS/CRB security checks.
- Always here for you: Our permanently staffed helpdesk is always ready to help you.
- Digital Transformation: We can improve your business’s efficiency and productivity with our digital transformation service.
We provide premier IT Support Services and help future-proof businesses by leveraging Microsoft cloud technologies. We maintain the stability of your IT infrastructure while continuously advancing your business systems and internal processes to give you the edge over your competitors.
Our IT Experts will solve your ongoing issues, assist your team, and always be just a phone call away.
On-Site IT Support in Grimsby
We provide the most experienced multi-disciplined technicians who are customer-focused and friendly.
Help Desk IT Support
Use our helpful team of technicians and our efficient ticketing system to get your problems fixed remotely and swiftly.
Microsoft Cloud Support
We specialise in all things Microsoft; using this expertise, you can make the most of the Microsoft cloud suite, like SharePoint and M365.
Tailored IT Services
We understand that sometimes, off-the-shelf service offerings do not work to serve your business's needs; that's why we can tailor them to the requirements of your business.
Free Consultation
A free IT review will identify IT solutions that need to be implemented and what may be done to ensure your IT services are running smoothly.
We know technology and are certified by major vendors like Cisco and Microsoft. With our expertise, no problem is unsolvable.
Our metrics are based on solving the problem, not acknowledging the problem.
In the last two months
Our metrics include all jobs, both complicated and straightforward and jobs that require 3rd party interaction.
* Business Hours Mon-Friday. ** Business Critical Jobs are reviewed and started by a senior technician in less than 15 Minutes. *** 24×7 cover available.
Target: 90%, Achieved 96%
Every support job is customer-rated; we target achieving 5/5. If we receive under 4/5, a director is alerted to review.
Target: 80%, Achieved 94%
Jobs are allocated and reviewed by a technical person with relevant skills who starts the job within 2 hours.
Target: 50%, Achieved 61%
Jobs completed within 24 hours. The figure is the mean average of all jobs, good, bad and complicated.
We are Adaptive
We can incorporate your non-Microsoft 3rd party product support like Sage if required, so all your team has one point of contact.
- Unlimited Phone Support
- Unlimited Remote Services
- Onsite Support as Necessary
- Director Level Liaison
- 24 x 7 Monitoring
- Convenient Monthly Payment Options
- Support Tailored to Various Budgets
- Skilled Team that's supports your Growth
Our Guarantee
We are sure you will enjoy the benefits of our forward-thinking approach to Grimsby IT Support and Services.
We are committed to our customer satisfaction and will do everything we can to ensure your business IT is always working for you and running smoothly.
Keith Langridge - Managing Director
Chris Pickles - Chairman & Owner
Get in Touch With a Local Expert
To speak to a local Grimsby-based School or Business IT expert. Call us on 01472 400498 TODAY or fill in the contact form below.
Relax, our friendly IT Support team have you covered.
We are a proactive team of highly skilled, multi-discipline IT support technicians and solution developers.
We cover everything, but we are not a jack-of-all-trades. We commit to our internal specialists’ education, training, and retention to maintain our position as industry leaders.
IT Support
- Onsite and Helpdesk IT Support
- IT Consultancy and Project Management
- Cyber Security
- Backup and Disaster Recovery
- Hardware (Partners at the high level with multiple vendors)
- Remote Staff Connectivity & VPN
- Network Infrastructure (Routers, Switches, Wifi)
- Core Software & Licencing (Certified Microsoft Experts)
- Structured Cabling
- Connectivity (Internet & Leased Lines)
- Mail Servers and Email Security / Delivery
- Full M365 (O365) Implementation, Migration & Support up to 3000 users
- Full Azure Stack (SAAS, PAAS, IAAS)
- Advanced Azure Identity (Single Sign On, SAML, etc)
- Server Hosting (Regional and Cloud)
- Website Hosting
- DNS (Domain Name System)
- Domain Names
- Certification (Single and SAN)
- IP Phone Systems (3CX), Trunking, PBX Breakout
- IP CCTV
- Managed Print
- Business Improvement (Digital Transformation)
- Dynamics 365 CRM / Customer Services (Full Customisation)
- Power APPS
- Power Automate
- Power BI (Business Intelligence)
- Sharepoint
- Teams
- Traditional Software Development
- Information Systems & Database
- Certified Microsoft Training (In House MCT)
- Certified Exam Centre
SCHOOLS: ALL OUR TEAM MEMBERS ARE FULLY DBS (CRB) CHECKED. WE ARE CONNECTED TO THE EMPSN / EMBC NETWORK TO DELIVER ALL CORE REQUIREMENTS.
Small Business IT
We primarily recommend Microsoft 365 Support to smaller businesses in Grimsby. However, if your company uses legacy or resource-intensive software that relies on on-premise servers or desktop applications, we can accommodate that, too. The critical requirement is a stable internet connection.
Companies: If your internet connectivity is not optimal, we can explore options such as setting up a dependable high-speed broadband line or implementing suitable server technology at your location. Our goal is to ensure your business IT operates smoothly.
Specifically tailored IT Support plans are available for small businesses located in Grimsby. These plans are designed to meet the essential needs of small businesses in Grimsby.
IT Services for a Medium-Sized Business
IT Support for Medium-sized businesses is generally based on a hybrid cloud system; this is done by integrating your existing on-site servers with the cloud and having a medium-term goal of migrating the service and applications you rely on for your business to the cloud. This reduces reliance on your in-house infrastructure and capital costs, such as hardware and upgrades, and increases your IT up-time.
We have customised service plans for businesses in Grimsby that meet your budget and requirements.
IT Solutions and Support for a Larger Company
For larger companies, we offer tailored IT support. We make a tailored IT Support plan that fits all your business needs. Our clients often possess an IT team that needs specialist skills support, project execution, holiday cover, or inclusion in a comprehensive Disaster Recovery plan. This ensures that you have access to the necessary resources during a disaster.
Our clientele includes well-known national brands, as well as significant local schools. Our predominantly remote approach means we can provide constant support to offices nationwide. At the same time, other jobs that involve hardware or cannot be done remotely are done onsite by our specialist team. Let us develop a bespoke IT Support plan for your enterprise.
Speak to your Local IT Grimsby Support Expert today.
Wave goodbye to your current IT Issues by contacting our support experts. Call us at 01472 400498 TODAY or fill in the contact form, and we will reply.
Sorry, we do not offer home services unless you are attached to an existing business customer.
IT Support feedback
Accommodating, efficient and patient.
, Teacher,
I just thought I'd let you know how Super F1 has been sorting out two issues I have had this term with my laptop. Your staff have been very accommodating, efficient and patient with me! I seriously think we'd be worse off without you.Reduced our IT spend
, Kisimul Schools Group,
Our long-term relationship with the F1 Group and their introduction of new technologies into our schools has enabled me to reduce our IT spending whilst increasing our availability and network speed. The partnership works, and we are very pleased with the results, and it has far exceeded our expectations.My huge thanks to the team at F1
, Unison,
Just a quick note to pass on my huge thanks to the team at F1; you are so helpful and obliging and able to sort my problem within a flash. Please do pass on my thanks for always being so helpful and obliging; we know there have been a few!Very good Instructor
, Wirtgen,
Attended training here, There was a very good instructor, and all the staff seemed pleasant and helpful.Provide an excellent, friendly and efficient service
, Boston West Academy,
F1 has always provided an excellent, friendly and efficient service. They are 'in touch' with the latest technologies and can advise and support future planning. Nothing is ever an issue – there is always a solution.I am very happy with our core services switchover
, Branston Community Academy,
Thank you very much for all of the help that you provided with our core service switchover. Thanks to your experience, skill and professionalism, the Switchover has gone exceptionally well, and I am very happy with the results.F1Group is a big help.
, Lincoln Christ's Hospital School,
They are a big help and know what they are doing with Enterprise Virtualization and Storage Attached Networks.