School IT Support: Empower your Learners with Amazing IT

Professional, consistent & dependable IT Support & IT Services for Schools in Lincolnshire & Nottinghamshire

Since 1995, We have set the standard for IT Support & IT Services for Schools in Lincolnshire and Nottinghamshire.

We boast:

    • Full Access to emPSN (embc) Schools WAN, we can access your school’s network directly.
    • Full Core Services Delivery for Schools, including Student Content Filtering.
    • Dedicated Schools Specialist Staff.
    • Specialist in Microsoft & Google Remote Learning Platforms. From 300 to 3000 users
    • Schools Software Licencing Specialist.
    • Wi-Fi connectivity: Apple and Android Tablets for students.
    • Rapid resolutions because our team are certified by leading vendors.
    • Trusted, established since 1995, with all our staff holding enhanced DBS/CRB.
    • Always available: Our support desk is constantly manned before and after school hours.

    As a leading IT Services & IT Support provider for Schools, we can assist you with every aspect of your Schools ICT

We Patner your SLT.

Plans are great, and governors adore them. We enjoy getting together and creating a mid-term plan for your ICT. It’s a journey and you don’t have to stick to it, but it’s great to see things “ticked-off-the-list” so you can see real progress.

We also help you budget, finance and make good long-term decisions, by carefully striking a balance between:-

  • The techie things which are hidden that your ICT doesn’t work without.
  • The brilliant technology enhances the learning experience of your pupils.

Our IT Support, makes your ICT work.

We partner with some fantastic heads but have seen some terrible ICT installations. It’s not your fault; it’s often down to poor advice, slick salespeople or bad installation teams.

The only thing we care about is finding the most cost-effective way of sorting your problems and supporting them longer term, regardless of who supplied it. If it’s terrible, we will tell you; if it can be salvaged, then we will do so; if it’s brilliant, let’s keep it and build on it; that’s what a true partner does.

Primary School Outsourced

Complete Outsourced IT Support and IT Services for your Primary School

Secondary School Help

Assisting your IT Manager with IT Services when you need us or as part of your Disaster Recovery Plan.

Secondary School Outsourced

Complete Managed Outsourced IT maintaining your existing IT Support staff.

Secondary School Operational Improvement

School Admin Operational Improvement, using Microsoft Focused Digital Transformation technologies.

F1 Group HQ on Kingsley Road, Lincoln
F1 Group Headquarters

IT Services & IT Support for Schools: Ensuring dependable IT, resolving legacy issues, aiding your team, and always just a call away.

On-Site IT Support Lincoln

Regular On-Site Technician Schools Visits

On an agreed regular day or by 'call off' days, a technician will come to your school and hold a clinic to fix any issues you may have, or perform proactive maintenance.

Permanently Staffed IT Support Lincoln Helpdesk

Always Available Remote Help Desk Services

Consistently manned Schools IT Services Help Desk, equipped with a swift ticketing process and remote access tools for prompt solutions.

IT Support Lincoln for Cloud

Full Microsoft Cloud Schools Services

Comprehensive IT Services for Cloud: Tailored Microsoft Cloud assistance across Microsoft 365 (M365 / O365), Azure, and On-premise setups.

Tailored IT Support Lincoln

Tailored Schools IT Services in Lincs & Notts.

If our standard IT Services for Schoolsdoesn't fit. We offer bespoke agreements to cater to every unique support need

Free IT Review to Understand your IT Support Lincoln Requirement

Free IT Review for your School in Lincs & Notts.

Receive a complimentary ICT Services review for your School to spot vulnerabilities and unlock potential for school ICT improvement.

Speak to an School IT Service Expert Today

We are straightforward and will tell you if and how we can help you with a Free, No-Obligation Consultation by a LOCAL IT School Specialist.
Call 0115 7842 360 or 01522 508086 or fill in the form for a Call Back.

DfE - M365 Trusted Schools Expertease

During Covid lockdown, we were trusted by the DfE (Department of Education) to set up remote learning environments on Micrsooft 365 (M365) for schools throughout the UK.

Education M365 Groundbreakers

Back in 2008 we were the first IT company in Europe to implement what is now known as Microsoft 365 (M365) in schools; Microsoft even wrote a case study on our groundbreaking work.

DfE - Wifi Trusted Education Expertease

We were trusted by the DfE (Department of Education) to set up modern Wifi infrastrucutre enviroments for Tablet learning in schools throughout the UK.

Microsoft 365 (Migrations)

We are specialists in securing, utilising and providing advice and guidance on Microsoft 365 and Remote Learning Environments. Every week, we migrate schools with upto 3000 users to Microsoft 365.

We resolve IT issues swiftly, boasting top-tier certifications from leading vendors like Microsoft and Cisco.

We believe industry ‘response time’ is a superficial measure, unlike many IT firms that rely on it.

A response to your pressing problem could be an acknowledgement email by a receptionist.

How F1Group fares, with actual metrics that matter to you:

In the last 2 months
Number of Support Jobs Logged
1331

Our metrics include all jobs, both complicated and straightforward and jobs that require 3rd party interaction.

* Business Hours Mon-Friday. ** Business Critical Jobs are reviewed and started by a senior technician in less than 15 Minutes.  *** 24×7 cover available.

Customer Satisfaction - 5 out of 5
96%

Target: 90%, Achieved 96%

Every job is customer rated; we target achieving  5/5. If we receive under 4/5, a director is alerted to review.

Reviewed and started by technician - 2hrs * **
94%

Target: 80%, Achieved 94%

Jobs are allocated and reviewed by a technical person with relevant skills who starts the job within 2 hours.

Resolution Speed - 24 hours *
61%

Target: 50%, Achieved 61%

Jobs completed within 24 hours. The figure is the mean average of all jobs, good, bad and complicated.

IT Support Services for Schools simplied

Customise your IT Services to encompass all systems, including 3rd-party apps. Provide your team with a singular contact point

Our IT Support Guarantee

We promise a refreshing approach to IT Services and IT Support for Schools in Lincolnshire & Nottinghamshire. We will deliver genuine, school-wide advantages.

Keith Langridge - Delivering Excellent IT Support to Customers
Keith Langridge - Managing Director
Keith Langridge Signature
Chris Pickles - Delivering Excellent IT Support to Customers
Chris Pickles - Chairman & Owner
Chris Pickles Signature

Speak to an School IT Service Expert Today

We are straightforward and will tell you if and how we can help you with a Free, No-Obligation Consultation by a LOCAL IT School Specialist.
Call 0115 7842 360 or 01522 508086 or fill in the form for a Call Back.

Relax, Our friendly Schools IT Services team have your back.

We are a highly-skilled, multi-disciplined, Lincolnshire & Nottingham IT Services company focused on Primary and Secondary schools.

We handle all aspects without being generalists. To uphold our industry-leading stance, we invest in the education, training, and retention of our dedicated specialists

IT Services

SCHOOLS: ALL OUR TEAM MEMBERS ARE FULLY DBS (CRB) CHECKED. WE ARE CONNECTED TO THE EMPSN / EMBC NETWORK TO DELIVER ALL CORE SERVICES.

Primary School IT Services & IT Support in Lincolnshire and Nottinghamshire

Understanding the unique technological needs of younger learners, our dedicated IT Services for Primary Schools offers bespoke solutions designed specifically for foundational education environments. With the digital age embedding itself in classrooms, we ensure primary institutions across Lincolnshire and Nottinghamshire are fully equipped, secure, and streamlined, aiding both educators and students in harnessing the full potential of modern-day learning tools. If you would like to hear more about our IT services in Nottingham, take a look at our page

IT Support Lincoln for Small Businesses
IT Services & IT Support for Lincolnshire & Nottinghamshire Primary Schools
IT Support Lincoln for Large Businesses
IT Services & IT Support for Lincolnshire & Nottinghamshire Secondary Schools

Secondary School IT Services & IT Support in Lincolnshire and Nottinghamshire

Recognising the complexities of today’s educational landscape, our specialist IT Services for Secondary Schools cater directly to the dynamic needs of advanced learning environments. As students navigate the crucial years leading to higher education, we provide secondary institutions across Lincolnshire and Nottinghamshire with robust, secure, and innovative tech solutions. Our services ensure that educators and students alike can maximise the benefits of technology, fostering a culture of digital fluency and enhanced academic achievement.

Speak to an IT Services for School Expert Today

We are straightforward and will tell you if and how we can help you with a Free, No-Obligation Consultation by a LOCAL School Specialist.
Call 0115 7842 360 or 01522 508086 or fill in the form below for a Call Back.

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