Specialised IT Support Lincolnshire, Tailored for Businesses, Schools, and Enterprises.
Experience Reliable and Professional IT Support in Lincolnshire for Your Business, School, or Enterprise.
Discover F1Group, Your Trusted Partner for IT Support in Lincolnshire Services Since 1995:
- Customer-Centric Approach: Our customers are at the core of everything we do.
- Comprehensive Problem Resolution: Our diverse skills enable us to address your current challenges thoroughly.
- Quick Troubleshooting: As certified experts in most major vendor technologies, we resolve issues swiftly.
- Resourceful Yet Personal: Our large technical team offers abundant resources while maintaining personalised customer relations.
- Credible and Secure: Our long-standing, trustworthy team holds enhanced DBS/CRB clearances for your peace of mind.
- Always Available: Our continually staffed support desk ensures you’re never without help.
- Operational Enhancement: Benefit from our digital transformation services to upgrade your business processes.
- Beyond Response Times: We reject shallow “Response Time” SLAs; we measure success by metrics that truly matter to you.
While we excel at core IT Support, honed over 25 years, we don’t stop at basic solutions. Once your IT framework is stable, we take it to the next level through Digital Transformation with our Microsoft 365 (M365) cloud services.
As a leading name in IT Support Lincolnshire, we pledge to deliver unparalleled reliability in your IT infrastructure, resolve your current challenges, look after your team, and assure you that we're only a phone call away.
On-Site IT Support
Experience exceptional on-site IT Support from a dedicated team of technicians who are genuinely passionate about technology.
IT Help Desk
Take advantage of our Lincoln-based IT Support Help Desk, which is consistently staffed and features an efficient ticketing system and remote dial-in software for speedy issue resolution.
Microsoft Cloud Services
Leverage our all-inclusive, customised Microsoft Cloud Support & Services, covering all cloud scenarios, whether M365 (O365), Azure, or On-premise. We offer complete IT management solutions.
Tailored IT Support
If off-the-shelf solutions don't meet your needs, we offer tailored agreements to cater to any specific requirements in the way you find most suitable.
Free IT Review for Your Business
A free IT Services Review can help pinpoint vulnerabilities and opportunities, paving the way for your business's ongoing success.
Thanks to our extensive qualifications and top-tier certifications from industry leaders like Microsoft and Cisco, we rapidly resolve your issues with expert assistance.
We believe that ‘response time’ is an ineffectual metric, given its widespread use as a target among many IT companies.
A response to your pressing problem could be an acknowledgement email by a receptionist.
How F1Group fares, with actual metrics that matter to you:
Our metrics include all jobs, both complicated and straightforward and jobs that require 3rd party interaction.
* Business Hours Mon-Friday. ** Business Critical Jobs are reviewed and started by a senior technician in less than 15 Minutes. *** 24×7 cover available.
Target: 90%, Achieved 96%
Every job is customer-rated; we target achieving 5/5. If we receive under 4/5, a director is alerted to review.
Target: 80%, Achieved 94%
Jobs are allocated and reviewed by a technical person with relevant skills who starts the job within 2 hours.
Target: 50%, Achieved 61%
Jobs completed within 24 hours. The figure is the mean average of all jobs, good, bad and complicated.
IT Support Lincolnshire Made Simple
We can customise your IT Support to cover all your systems, including 3rd party applications, so everything is supported.
- Unlimited Phone Support
- Unlimited Remote Support
- Onsite Support when required
- Director Level Contact
- 24 x 7 Monitoring
- Easy Monthly Payment Options
- Plans to suit most Budgets
- Multi-disciplined team, here as your business grows
Our IT Guarantee
We guarantee that our innovative approach to supporting your IT will impress. We commit to delivering significant benefits throughout your organisation by implementing intelligent IT solutions.
Keith Langridge - Managing Director
Chris Pickles - Chairman & Owner
Speak to a Local Expert Today
We are straightforward and will tell you if and how we can help you with a Free, No-Obligation Consultation by a LOCAL IT Business or School Specialist.
Call 01522 508086 or fill in the form below for a Call Back.
Relax, our friendly IT Support team have you covered.
We are a large, highly-skilled, multi-disciplined Lincolnshire IT Support team that looks after all your needs.
We cover everything, but we are not a jack-of-all-trades. We commit to our internal specialists’ education, training, and retention to maintain our position as industry leaders.
IT Support Services
- Onsite and Helpdesk IT Support
- IT Consultancy and Project Management
- Cyber Security
- Backup and Disaster Recovery
- Hardware (Partners at a high level with multiple vendors)
- Remote Staff Connectivity & VPN
- Network Infrastructure (Routers, Switches, Wifi)
- Core Software & Licencing (Certified Microsoft Experts)
- Structured Cabling
- Connectivity (Internet & Leased Lines)
- Mail Servers and Email Security / Delivery
- Full M365 (O365) Implementation, Migration & Support up to 3000 users
- Full Azure Stack (SAAS, PAAS, IAAS)
- Advanced Azure Identity (Single Sign On, SAML etc)
- Server Hosting (Regional and Cloud)
- Website Hosting
- DNS (Domain Name System)
- Domain Names
- Certification (Single and SAN)
- IP Phone Systems (3CX), Trunking, PBX Breakout
- IP CCTV
- Managed Print
- Business Improvement (Digital Transformation)
- Dynamics 365 CRM / Customer Services (Full Customisation)
- Power APPS
- Power Automate
- Power BI (Business Intelligence)
- Sharepoint
- Teams
- Traditional Software Development
- Certified Microsoft Training (In House MCT)
- Certified Exam Centre
SCHOOLS: ALL OUR TEAM MEMBERS ARE FULLY DBS (CRB) CHECKED. WE ARE CONNECTED TO THE EMPSN / EMBC NETWORK TO DELIVER ALL CORE SERVICES.
Small Business - IT Support Lincolnshire
For small businesses, our IT Support in Lincolnshire typically centres around Microsoft 365 unless you use legacy or resource-intensive software that demands on-premise servers or desktop applications. The only prerequisite is robust internet connectivity. Should your connectivity be lacking, we can explore options for dependable high-speed broadband or install suitable server technology on-site. We offer specialised IT Support plans tailor-made for small businesses.
IT for Medium-sized Business
Our approach to IT Support for medium-sized businesses often involves a Hybrid Cloud solution. This connects your existing on-premise Windows servers to the cloud, with a medium-term strategy to transition your core business applications and services to cloud platforms, reducing dependency on on-site servers and upfront costs. We provide tailored IT Support plans specifically designed for medium businesses.
Large Business - IT Assistance
We offer customised IT Support for large businesses to meet your specific needs. Whether you have an existing IT team needing specialised skills, project implementation assistance, holiday coverage, or resources as part of a comprehensive Disaster Recovery plan, we’re here to ensure you have the resources you need in any situation.
Our supported customers range from national household names to large local schools and councils. Our remote-first approach allows us to support your offices nationwide whilst onsite when required. Let us create a bespoke plan for your Large Business.
Speak to a Local Lincolnshire IT Support Expert Today
We are straightforward and will tell you if and how we can help you with a Free, No-Obligation Consultation by a LOCAL IT Business or School Specialist. Call 01522 508086 or fill in the form below for a Call Back.
IT Support feedback
Accommodating, efficient and patient.
, Teacher,
I just thought I'd let you know how Super F1 has been sorting out two issues I have had this term with my laptop. Your staff have been very accommodating, efficient and patient with me! I seriously think we'd be worse off without you.Reduced our IT spend
, Kisimul Schools Group,
Our long-term relationship with the F1 Group and their introduction of new technologies into our schools has enabled me to reduce our IT spending whilst increasing our availability and network speed. The partnership works, and we are very pleased with the results, and it has far exceeded our expectations.My huge thanks to the team at F1
, Unison,
Just a quick note to pass on my huge thanks to the team at F1; you are so helpful and obliging and able to sort my problem within a flash. Please do pass on my thanks for always being so helpful and obliging; we know there have been a few!Very good Instructor
, Wirtgen,
Attended training here, There was a very good instructor, and all the staff seemed pleasant and helpful.Provide an excellent, friendly and efficient service
, Boston West Academy,
F1 has always provided an excellent, friendly and efficient service. They are 'in touch' with the latest technologies and can advise and support future planning. Nothing is ever an issue – there is always a solution.I am very happy with our core services switchover
, Branston Community Academy,
Thank you very much for all of the help that you provided with our core service switchover. Thanks to your experience, skill and professionalism, the Switchover has gone exceptionally well, and I am very happy with the results.F1Group is a big help.
, Lincoln Christ's Hospital School,
They are a big help and know what they are doing with Enterprise Virtualization and Storage Attached Networks.