IT Support Scunthorpe - You Deserve Better Service with Solutions.
Professional IT Support, Services and Solutions, Serving Business, School, and Enterprise.
Looking for IT Support Scunthorpe. Established in 1995, F1Group has consistently delivered unparalleled IT Services.
Here’s why we stand out:
- Customer-Centric Approach: Our clients are always at the forefront of everything.
- Diverse Expertise: Our broad skillset ensures thorough resolution of your IT challenges.
- Quick Troubleshooting: We guarantee faster problem-solving as we are certified with most major vendors, including Microsoft & Cisco.
- Personalised with Scale: Our large technical team offers the resources to address any IT issue while preserving a personal touch and director-level contact.
- Trustworthiness: We have been trading since 1995, and our team has enhanced DBS/CRB clearance for your peace of mind.
- Always Available: Our technical help desk is always staffed and ready to assist you.
- Enhancing Operations: Our digital transformation service on the Microsoft 365 (M365) cloud takes your operations to the next level.
- Beyond Superficial Metrics: We ignore shallow ‘Response Time’ SLAs, focusing instead on metrics that resonate with your business needs.
While our 25 years of experience ensures top-tier IT Services, our passion continues beyond there. When your IT infrastructure is robust, we guide businesses into the future with cutting-edge Digital Business Transformation Solutions using Microsoft cloud technologies.
As a foremost provider of IT Support in Scunthorpe, we promise to fix your problems permanently, create stability in your business systems and always be here with unlimited assistance for your team.
On-site IT Support Scunthorpe
Enjoy our top-tier local IT Service tailored to your on-site requirements, provided by a reliable team of technicians with an authentic zeal for technology.
Help Desk IT Support
Take advantage of our Remote Support Help Desk. Consistently manned, with an efficient ticketing system and remote access software for swift resolution of day-to-day issues.
Microsoft Cloud Solutions
Leverage our bespoke Microsoft Cloud Expertise, covering the full spectrum of cloud, including M365 (O365), Azure, and On-premise setups.
Tailored IT Support
When one of our many off-the-shelf doesn't suffice, we're on hand to tailor agreements, ensuring your every specific need is met most appropriately.
Free IT Review for Business
Benefit from a complimentary IT Review, pinpointing possible vulnerabilities and highlighting opportunities to bolster your business's ongoing success.
We swiftly address, resolve, and permanently fix your IT problems thanks to our extensive qualifications and top-tier certifications.
Our expertise is backed by endorsements from industry leaders such as Microsoft and Cisco, making us a great partner for businesses requiring an IT Partner in the Scunthorpe area.
We believe that ‘response time’ is an ineffectual metric, given its widespread use as a target among many IT companies.
A response to your pressing problem could be an acknowledgement email from a receptionist.
How F1Group fares, with actual metrics that matter to you:
In the last two months
Our metrics include all jobs, both complicated and straightforward and jobs that require 3rd party interaction.
* Business Hours Mon-Friday. ** Business Critical Jobs are reviewed and started by a senior technician in less than 15 Minutes. *** 24×7 cover available.
Target: 90%, Achieved 96%
Every job is customer-rated; we target achieving  5/5. If we receive under 4/5, a director is alerted to review.
Target: 80%, Achieved 94%
We will start working on your job with a technical person with a relevant skill set within 2 hours.
Target: 50%, Achieved 61%
Jobs completed within 24 hours. The figure is the mean average of all jobs, good, bad and complicated.
IT Made Simple
We can customise your IT Support to cover all your information systems, including 3rd party applications. So, your team has one point of contact.
- Unlimited Phone
- Unlimited Remote
- Full Coverage of Onsite Teams
- Scheduled Visits (If Required)
- Director Level Contact
- 24 x 7 Monitoring
- Easy Monthly Payment Options
- Plans to suit most Budgets
- Multi-disciplined team, here as your business grows
Our Guarantee
We’re confident you’ll appreciate our pioneering approach to IT Solutions in Scunthorpe. We are committed to delivering effective, intelligent IT with significant advantages throughout your organisation.
Keith Langridge - Managing Director
Chris Pickles - Chairman & Owner
Speak to a Local Expert delivering IT Support Scunthorpe today.
If you are a home user not attached to an existing business customer, we apologise but are not set up to support you.
Relax; our friendly IT team has you covered.
We are a large, highly-skilled, multi-discipline Team in Scunthorpe and Lincolnshire that looks after its customers.
We cover everything, but we are not a jack of all trades. We commit to our internal specialists’ education, training, and retention to maintain our position as industry leaders.
IT / Computing Core
- Onsite and Helpdesk IT Support
- IT Consultancy and Project Management
- Cyber Security - Appropriate to your Sector
- Data Backup and Disaster Recovery
- Hardware (Partnered at a high level with leading vendors)
- Remote Staff Connectivity & VPN's
- Network Infrastructure (Routers, Switches, Wifi, Data Bridges)
- Core Software & Licencing (Certified Microsoft Experts)
- Structured Cabling
- Connectivity (Fast Broadband, Leased Lines & MPS)​
- Mail Servers and Email Security / Delivery
- Full M365 (O365) Implementation, Migration & Support up to 3000 users
- Full Azure Stack (SAAS, PAAS, IAAS)
- Advanced Azure Identity (Single Sign On, SAML)
- Server Hosting (Regional and Cloud)
- Website Hosting
- DNS (Domain Name System)
- Domain Names
- Certification (Single and SAN)
- IP Phone Systems (3CX), Trunking, PBX Breakout
- IP CCTV
- Managed Print
- Business Improvement (Digital Transformation)
- Dynamics 365 CRM / Customer Services (Full Customisation)
- Power APPS
- Power Automate
- Power BI (Business Intelligence)
- Sharepoint
- Teams
- Traditional Software Development
- Process and Workflow Automation
- Certified Microsoft Training (In House MCT)
- Certified Exam Centre
- Privacy / GDPR / Compliance Support
SCHOOLS: ALL OUR TEAM MEMBERS ARE FULLY DBS (CRB) CHECKED. WE ARE CONNECTED TO THE EMPSN / EMBC NETWORK TO DELIVER ALL CORE SERVICE.
Are you running a Small Business and require IT Help for your computers?
Our IT Support for Scunthorpe small businesses generally supports Microsoft 365 unless you have legacy or high-resource software applications that require on-premise servers or desktop applications. The only caveat is that you need good internet connectivity. If you do not have good connectivity, we can look at options for a reliable high-speed broadband line or set up appropriate Server technology on your premises.
We have dedicated IT Service plans for small businesses in Scunthorpe and Lincolnshire.
IT Services for your Medium Business
IT Support for Scunthorpe medium-sized businesses is generally via a Hybrid cloud, connecting your existing on-premises Windows servers to the cloud and having a medium-term strategy of moving your line-of-business applications to the cloud, removing the reliance on on-premise servers and capital costs.Â
We have customised IT plans to support Scunthorpe’s business.
IT Solution Partner for Your Large Business
IT Services and Support for large businesses. We create a customised support plan that meets your requirements. Often, our customers have an existing IT Team that requires specific skillset support, project implementation, holiday cover or as part of your broader Disaster Recovery plan, ensuring you can leverage resources needed in a DR event.
Our customers range from national household names to large local schools and councils. Our remote-first approach allows us to support your offices nationwide whilst onsite when required. Let us create a bespoke IT plan for your large business in Scunthorpe and Lincolnshire.
Contact a specialist providing IT support in Scunthorpe right away.
If you are a home user not attached to an existing business customer, we apologise but are not set up to help you.
Scunthorpe, Lincolnshire DN16 1AL